Quick links to support channels, documentation, and additional resources.Documentation Index
Fetch the complete documentation index at: https://docs.verdent.ai/llms.txt
Use this file to discover all available pages before exploring further.
Getting Help
Official Support
Email Support:- Email: support@verdent.ai
- Response time: Typically within 24-48 hours
- Best for: Technical issues, billing questions, account problems
- Verdent version
- Platform and version
- Operating system and version
- Error messages (exact text or screenshots)
- Steps to reproduce the issue
- Expected vs actual behavior
Community Resources
Discord Community:- Join the Verdent community for real-time support
- Active community of Verdent users and team members
- Real-time troubleshooting assistance
- This documentation site (complete guides and references)
- FAQ pages for common questions
- Troubleshooting guides for known issues
Official Resources
Verdent Platform
Desktop App:- Available for macOS and Windows
- Download from verdent.ai
- VS Code Marketplace - Install and read reviews
- Seamless workflow integration with desktop app
Documentation
This Documentation: Complete guides organized by topic:Getting Started
Installation and first steps
Core Features
Parallel agents and workspace isolation
Advanced Features
Subagents, rules, and MCP
Best Practices
Optimization techniques
Troubleshooting
Common issues and solutions
FAQs
Frequently asked questions
Legal & Privacy
Terms & Privacy
Privacy Policy: Your code privacy is a top priority. See the Security & Compliance page for details on data handling practices. Terms of Service: Verdent’s terms of service govern usage of Verdent products and associated services. Contact support@verdent.ai for specific terms questions. Data Retention: See the Security page for information on how long data is retained and your rights regarding your data.Compliance
For compliance information (SOC 2, GDPR, HIPAA), see the Security & Compliance page.Pricing & Subscriptions
Shared subscription and credit policies now live in Account & Billing. Use those pages for pricing tiers, Eco Mode, billing-cycle rules, top-ups, and Streak Bonus details.Credits & Plans
Pricing tiers, shared credits, top-ups, and usage factors
Billing Cycle & Rollover
Credit refresh timing and rollover rules
Run Out of Credits
What happens when your available credits reach zero
Eco Mode
Continue with selected low-cost models after your credits run out
Subscription Streak
How Streak Bonus grows across consecutive billing cycles
Release Notes
Staying Updated
Check for updates:- Verdent automatically notifies of updates
- View release notes for new versions
- Enable auto-update in settings
- New features and improvements
- Bug fixes and performance enhancements
- Breaking changes and migration guides
- Deprecation notices
Detailed version history and changelog information is maintained by the Verdent team. Check the official changelog or contact support@verdent.ai for specific version details.
Additional Resources
Key Documentation:- Tool Reference - Complete tool capabilities
- Execution Modes - Agent Mode, Plan Mode
- Subagent Management - Custom AI agents
- Rule Systems - Behavior customization
See Also
Security & Compliance
Data handling and privacy practices
FAQs
Answers to common questions